![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ******** for free, he filed this complaint.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Upon being informed that we would not be coming to do additional work free of charge after having already generously fixed the damage caused by Mr. After leaving the second time, again with pictures and videos of the stress test and completed work, Mr ******** called and demanded we come back for free and repair an unrelated plumbing issue with a filtration system. Mr ******** was very upset that we would not give him a total refund in addition to fixing(for free)what he damaged after we left on the previous visit. ******** present to ensure he was satisfied and that everything was functional. Upon doing this, all of the plumbing was tested under max load/stress with Mr. As a courtesy, Just Get It Done Plumbing repaired the damage caused by the homeowner at no additional charge. Saunders, and he admitted to performing additional work, which resulted in damage to the completed work. ******** had performed additional work after our team had left. Upon reviewing the progress and completion photos and videos, it was determined that Mr. ******** of a leak, and the owner went out personally to address it as we take customer complaints seriously. This repair was to reconnect a garbage disposal and ptrap at the kitchen sink We received a complaint from Mr. We have before, during and after photos and videos. Our technicians went out and performed the work to the highest standards. While we appreciate honest criticism, sadly this is not it. Do not use this company - use a company that is honest and where you can pay with a credit card in case of dispute. Meanwhile, he dropped by and left before the clean up, so really who is lying. Additionally, they never checked my backyard hose and plumbing. I explained what happened and **** the owner basically called me a liar and said he inspected the clean up. ![]() ![]() I wish I never sent the second payment as there is no recourse. When I called to tell the employee how upset I was at the disarray, his response was, "IT WASNT ME IT WAS THE OTHER GUY, I DIDN"T CLEAN UP" Talk about blaming someone else and lack of customer service!!!! They require payment upfront via Zelle and I just learned a huge lesson. My other luggage has a rip in it, I have a heavy carpet that I can not lift and they just flung it and left it laying on the floor. My pool float was moved and the workers placed a metal luggage rack on it and ripped it. The whole area of the garage is in disrepair. I did not get to check my garage where my water heater is until just now. They came today to do the job and I was at jury duty, I work full time and had a crazy day. While they were pricey compared to other plumbers, I liked the wife/office manager and just wanted it done. I had a leak outside of my home and called Just Get it Done Plumbing to handle it. ![]()
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